Frequently Asked Questions
Everything you need to know about your fitness journey with Anson Fitness.
What is the standard shipping time for gym equipment?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location and the weight of the items.
Do you offer a warranty on your strength training gear?
Yes, all Anson Fitness hardware, including dumbbells and power racks, comes with a 2-year limited warranty against manufacturing defects.
Can I return an item if it doesn't fit my home gym space?
We offer a 30-day return policy on all unused equipment in its original packaging. Please note that return shipping costs for heavy machinery may apply.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your resistance bands made of natural latex?
Our premium resistance bands are made from 100% natural Malaysian latex for maximum durability and snap-resistance during high-intensity workouts.
Do you provide assembly services for large equipment?
We provide detailed digital manuals and video tutorials for all equipment. For professional assembly, we partner with third-party technicians available at checkout in select regions.